Why Choose Us
There are many reasons why pet parents and veterinarian hospitals have turned to our services exclusively. For one, we are the only cremation provider with a professional degree and background in death, dying, grief and loss. Since we are NYS Licensed Funeral Directors you can trust that your pet will be treated with dignity, care & respect. When we opened in 2009, Pets at Peace raised the bar as to how cremation was being handled in Monroe County. We are proud to say that we were the first company to offer Private Cremation's, Stainless Steel ID Tracking & the return of your pet with in 72 hours or less (excluding Sun & holidays). There are also many other differences and we encourage to look at the checklist below and video testimonials.
* 72 hour guarantee excludes Sunday's & Holidays.
My pup Adrianna has been at my side for a little over 11 years. She passed away in her sleep Sunday evening, June 8, 2014. Monday, June 9, 2014, my daughter and I took her to the vet's for the last time in which Pets at Peace did her cremation. The price was not bad, considering Adrianna was a Chihuahua, and what I received back on Tuesday, June 10, 2014 was more than just her ashes. Her ashes came back in a beautiful little treasure box in a dark blue velvet sachetal saying "Until we meet again at the Rainbow Bridge." Received also was two cards, one a certification of cremation and the other was "In Memory of Adrianna ... " which contains the poem about the Rainbow Bridge and a paw print of Adrianna. Extras that were not expected but truely appreciated ... THANK YOU PETS AT PEACE ... this truly is above and beyond .. and truly appreciated .. Many Thanks
We lost our dog of 15 years this past week. She died at home in the middle of the night, so I went online to look for pet crematoriums. I'm glad I didn't listen to the other review, because they were extremely helpful & compassionate, from the answering service, until the time we picked up her ashes! They treated us as if she was a family member, & nothing less! They also have a wonderful website, where you can post your pet's story, and read material to help you through your grieving process. I highly recommend them!
Thank you from the bottom of our hearts
Yesterday was another terrible day for the Burgos-Reynell family due to the passing of our beautiful Daisy. Pets at Peace once again came threw for us. In 2011 we lost Madison after 16 years and yesterday we lost Daisy also after 16 years, and Pets at Peace was there for us. They treated our family like their own and. We are so thankful for this facility. we as dog owners need some place like this so we can grieve the lost of our family member with dignity who deserve no less. We thank you all from the bottom of our hearts
Respectful and courteous
Pets at Peace truly takes into account that a pet is family too and treats their death as such. We recently moved to the area and found them by googling and taking our chances but we are happy we did. Upon arrival with our cat, we were directed to the viewing room to lay her on a pillow where she remained while we made the arrangements necessary. There was no pressure to have anything more than we desired for her. After the arrangements were finalized we were told we could pay now or be billed if that was easier as well as making arrangements to pick up the cremains either from them or at our vet's office. We went back to the viewing room to say a final goodbye and I lost it. Rather than intruding, the gentleman quietly closed the doors to the viewing room and allowed us all the time we needed. Respectful and courteous, I will return to them when our next pet is in need.
Thank you for taking care of my beloved dog, Nikki and sending her home in a beautiful box with card and print.
I remembered Pets at Peace from when Patches passed and my daughter and son-in-law took care of the cremation for me. I contacted your facility first thing the next morning. You must know that the service you offer is the best thing ever for a true pet parent. From working with me on the cost to arranging to pick up Bella at my home and return her to me after the cremation, you made an excruciating difficult time in my life easier to bear. ( I am losing my eyesight and don't drive much). The driver who picked up Bella and returned her to me was very compassionate and understanding while allowing me as much time as I needed to say good-bye. I tell everyone I know of my experience with Pets at Peace and will be eternally grateful for your service.
How appreciative we are!
I wanted to tell you how appreciative we are for the BEAUTIFUL urn, and printed material, ESPECIALLY the "paw print" of DUKE. This has been a terribly emotional time for us..and by now having his remains back home, is very comforting, and soothing to us. I can't say enough on your behalf, for the professional way you conducted our cremation. We have a special place in our hearts for you and your staff that made this possible. Thank you again..for making this service available, and the comfort your services have given us. Dick and Val Lee....
Just wanted to send a thank you. Our dog passed away this morning at home and I was very grateful that you were able to come and take care of him. Both the lady I spoke with on the phone and the two men who came to the house were very kind and supportive. It's really nice to have this kind of service available when needed. Thanks again.
We have known the Harris family for many years. When our beloved yellow lab Lilly died last November there was never a question as to who would take care of her for us. We expected excellence and the staff of Pets at Peace did not disappoint. We knew Lilly was in great hands and that was very comforting to our whole family. We highly recommend Pets at Peace to anyone who loses a four legged family member!
Jeff and Robin Jennings
You have my profound gratitude.
My cat passed away recently and we brought her to Pets at Peace for cremation. I just wanted to pass along some feedback about our experience. It was, from start to finish absolutely fantastic. I really had no idea that such services were available for pets, or that they were priced so reasonably, or that they would prove so beneficial to me and my family in dealing with the passing of our cat who had been with us for 16 years. Really, I can not thank you enough or say enough good things about the experience. You have my profound gratitude and my highest regard, the latter of which I will happily share with anyone I encounter who has pets.
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